Most employees have mixed feelings about learning a new job. There’s the excitement and challenge of learning something new, but there is also the fear and uncertainty of making a mistake. As a supervisor, you need to understand what it takes to ensure that an employee learns a new job quickly and thoroughly by overcoming the fear of failure and turning it into success.
Participants will learn:
How to assess the trainee’s knowledge
How to make a new employee comfortable in new surroundings
The qualities of a good trainer
How adults learn
How to ensure that the trainee understands your instructions
How to break the job down into teachable tasks
The steps to effective on-the-job training
How to avoid misunderstandings
Tools for building confidence and improved performance
Who Should Attend: On-the-job Trainers
Methodology: This program utilizes video, group discussion, structured exercises, practice exercises and a question and answer segment.