It’s your IQ that gets you the job; but it’s your EQ that insures success. This program addresses the importance of balancing your technical knowledge with interpersonal expertise in order to reach your full potential. Whether you are a manager or an individual contributor, this program will teach you how to harness your emotional strengths to achieve stellar results for yourself and through others.
Participants will learn:
How emotions affect intelligence
Logic vs. Emotions – old myths and new realities
Chaos theory and how to go with the flow
Thinking vs. Feeling – the balance of both
The five competencies of EQ
How to become aware of how others see you
How to control your emotions and use them for positive results
How to harness emotional energy to empower yourself and others
How to identify your emotional triggers and deal with them constructively
How to relate to others in more productive ways
Who Should Attend: Managers, supervisors, team leaders, and individual contributors
Methodology: This program utilizes video, group discussion, structured exercises, practice exercises, 360° assessments and a question and answer segment.