Violence is the top security concern of the American workplace today, according to a recent survey done by Pinkerton Security Services. OSHA statistics show violence to be one of the leading causes of death to American workers. Although electronic monitoring, security guards, fences, and metal detectors are ways of protecting employees from harm, one of the most effective deterrents to workplace violence is the supervisor. The vigilance of a well-trained supervisor can become the first line of defense to this increasingly serious concern. This program is in compliance with NYS Workplace Violence Prevention requirements.
Violence in the Workplace – Introduction
Workplace violence statistics
OSHA, PESH and NYS WVPP obligations
Employer and employee responsibilities
Legal issues: negligent hiring and retention, right to privacy, defamation
Prevention is the key
The Potential for Violence - What to Look For
Types and levels of violence
Risk assessment of the workplace
The warning signs of potential violence
Threat Assessment - Case Studies:
The disgruntled employee – listening to complaints
The employee on the edge – getting professional help
The distressed employee - recognizing the signs of stress
The divorced/separated employee – protecting against domestic violence
